The Group’s philosophy is reflected in its mission statement. This statement incorporates the core values of the organization and provides valid guidelines to all members of staff in the execution of their duties and responsibilities.
Essentially, the Group’s mission statement is:
“To provide individual and commercial clients, in Malta and within the Mediterranean Basin, with high calibre international professional insurance services and expertise providing clients with suitable cost-effective insurance policies to cover their various requirements.
The highest standards of service to customers are to be reflected in all Group Company affairs; in the calibre of the staff engaged, in the maintenance of the offices and in the maintenance of a competitive edge through continued investment in modern technology.
Through such high standards, the Group Companies seek to contribute in a significant manner towards the upgrading of the local insurance industry.”